We’ve been supporting the cleaning industry for 50 years, and we’re passionate about making a real difference over the next 50.

Since 1966, we’ve provided a national voice for contract cleaning companies all over the country; talking to the government on their behalf, giving our members valuable content and advice to make their businesses better and stronger, and bringing our industry together to socialise and share best practice.

And in the last couple of years, we’ve decided to step things up…

With Brexit around the corner, and the free movement of people within the EU in the balance, we’re about to go into unprecedented waters as far as our migrant workers are concerned.

With “austerity” the word on everyone’s lips, cuts are being made left, right and centre, eating into our margins and making running a cleaning business even more challenging.

With technology evolving rapidly and aggressively, the entire complexion of running a cleaning business will soon change, and it’ll be the smart, switched-on and informed cleaning businesses that stay afloat when the technology revolution truly hits our industry.

In short, change is afoot. This can be a good thing or a bad thing, depending on how well prepared you are, how informed you are and how motivated you are to succeed for yourself, for this industry and for the people at home that you care about.


Let’s introduce you to the CSSA board, so you can meet the team fighting your corner:


Doug has over 45 years’ experience in the cleaning industry and having worked for major companies, set up Principle Cleaning Services Ltd in 1989 which provides high quality, professional, cleaning services in the London region and employs almost 2000 operatives. 

Doug is greatly respected within the cleaning industry by his peers and colleagues and currently holds the position of Chairman of the CSSA, is A Director of the UK Cleaning Show and also represents the Association at the European Federation of Cleaning Industries and the World Federation of Building Service Contractors.  

He played rugby for various clubs including Saracens and now referees at weekends. He is also a Magistrate, keen windsurfer and skier and enjoys travelling to remote parts of the world.


Sean was co-opted onto the Board in 2016 and officially elected in 2017. At the same time the board voted for Sean to take the Deputy Chairman role. Sean is a qualified accountant and joined the industry nearly 20 years ago. Sean has experience in small owner managed businesses as well as listed companies in the sector.

He is now Managing Director of the Forces Group which provides multiple services including specialist cleaning, pest control and locksmith services in the commercial and domestic market. Sean is a keen Crystal Palace fan and keen cricketer.


After completing his BA in Business Studies Mike joined the family cleaning business in 1979. Mike came through the ranks working in operations, sales & marketing, administration and other key support departments, eventually took overall control of the business in the mid-80’s. In 1987 he was elected a Director of The Association and later appointed Treasurer, an appointment he has now held for over 10 years.

Outside of work Mike is a keen sailor, plays golf and enjoys spending time with his wife and two sons.


Ashley was appointed in 2016 and brings his experience of insurance and risk management to the team. Ash has been working in the sector for more than 20 years which belies his looks and is passionate about compliance around health and safety.

He is a very passionate about cars and bikes and when not working he is powering his way around the UK, the continent or even the US on his Kawasaki Versys. He tells us he also enjoys walking!!!! and his more sedate form of travel is a Sunday brunch/pub on his retro W800 (does that mean it goes backwards!)


Darren was part of the 2016 election of officers and is someone who breathes innovation and entrepreneurship. Darren has worked in the cleaning industry since leaving school and joining the family business – he has done the hard yards in cleaning. His involvement in the family cleaning equipment business peaked a real interest and he led an MBO in 1992 with the involvement of venture capital.

He was born in Southampton and it is still his family and business home town. He loves the sea and when not working he is never more relaxed than when on a boat. Another member of the Worshipful Company who in 2018 is expected to become Master.


Vanessa was appointed during the 2017 member elections and has huge experience, not only in organising exhibitions and conferences, but also in the advertising and promotion of the cleaning sector in the UK. Vanessa is the person responsible for managing the Cleaning Shows in London and Manchester

When she does get a break you will probably find her eating (not cooking!), exploring new cities and listening to the local cultures and stories. For relaxation she has been known to sunbath, ski and on occasions you can find her dangling from a rock face!!


Sandy has been a board member of the CSSA for a number of years and was re-elected by the members in 2017. He is founder and Managing Director of Enhance Office Cleaning which he formed in 2011. He has been a board director of cleaning organisations stretching back to 1994. He’s a fervent supporter of the real Living Wage and is the CSSA Representative on the Living Wage Foundation’s Service Providers Leadership Group. He believes strongly that cleaning operatives should be properly recognised for the essential work they do. He is a liveryman of The Worshipful Company of Environmental Cleaners and an Associate of The BIFM Institute.

Outside of work Sandy plays golf, enjoys spending time with his family and has completed a number of challenges mostly on behalf of charities.


Brian was elected as a Director in 2016. He began working in the Cleaning industry in 1977 and after a period of working in large corporates such as 3 M’s and  Henkel and Dynaclem, he set up his own business.  The Supplies House was launched in 1989 and he still actively manages the business today.

A keen photographer who loves travelling with a penchant for the Far East. Sport features in his other interests particularly Formula 1 and Manchester United.


Jo was part of the new election of officers in 2016 and represents the supply chain through her role as Operations Director for Jangro Group. Jo has been involved in the industry for 30 years and sits on various industry Boards and is a liveryman of the Worshipful Company of Environmental Cleaners.

In her free-time Jo enjoys reading, champagne, skiing, champagne, dining and champagne.


For the past 17 years I’ve been a Sales Manager at Metsa Tissue. My work includes managing distributor accounts, I also look after two large national groups and one international buying group. I’ve worked in the Cleaning and Hygiene industry now for over 25 years!

I also went to Uni and achieved a BA Honours degree in Business Management (however I probably learnt more as a cold calling hygiene rep).
Outside of work I love travelling and sport and I’m off to Abu Dhabi to watch F1 and Dubai to watch the Rugby 7’s later in the year. I love Boxing and also am a Birmingham City supporter!


Following a career in Professional Football, Jim joined the industry and has a wealth of knowledge after rising from Branch Management to Group Chief Executive. Jim’s experience includes gaining experience as an Operations Director at Pall Mall, Divisional Managing Director at Broadreach Services Ltd before becoming Managing Director at Strand Cleaning in London. Jim joined Exclusive as MD in January 2013 where he and his team have overseen significant growth in the company resulting in the birth of The Exclusive Services Group Ltd. Jim is also a Court Assistant with the industry livery company The Worshipful Company of Environmental Cleaners, a member of BICSc, and represents the Association on the board of The British Cleaning Council. He has experience of managing service contracts working alongside a great many prestigious and blue chip clients in differing industry sectors such as Commercial, Media and Leisure, Retail, Public Sector, Defence and Professional Services.


Bob was been part of the CSSA Board for over 10 years and got involved as a result of the support he received from the CSSA when his company, LCC Support Services, had significant Trade Union issues in their business. Bob started his life in cleaning as a man with a van (and a vacuum cleaner), and today he runs a business with over 2000 employees. Bob is passionate about helping other smaller cleaning businesses to grow and develop and has never forgotten the help he received from the CSSA in achieving his success.

Outside of the CSSA you will find Bob having a beer and a laugh and is a solid supporter of both Charitable & Industry events.


Joined Initial 1967 and became Executive Director of Holding Group BET’s cleaning activities in UK, Europe, America and Pacific Rim. Appointed Director General of CSSA & Cleaning Industry Training Organisation in 1990 and in 1994 joined Sherwood Cleaning group which was ultimately sold to Servest in 2008. On leaving Servest in 2010, assisted some small cleaning organisations in a non-executive role before being appointed Executive Director of CSSA 2016and CEO in 2017.

John is a music and football lover albeit a long suffering Partick Thistle supporter!

What our Members say…

Support for the Contractors

“We were experiencing serious issues with the unions on one of our largest customer sites. The experience, guidance and support of the CSSA was invaluable. I felt so indebted to the CSSA that I joined the Board so I could help others.”

Bob Vincent LCC Support Services
Support for the Contractors

“We were experiencing serious issues with the unions on one of our largest customer sites. The experience, guidance and support of the CSSA was invaluable. I felt so indebted to the CSSA that I joined the Board so I could help others.”

Bob Vincent LCC Support Services