ABOUT CSSA

We’ve been supporting the cleaning industry for 50 years, and we’re passionate about making a real difference over the next 50.

Since 1966, we’ve provided a national voice for contract cleaning companies all over the country; talking to the government on their behalf, giving our members valuable content and advice to make their businesses better and stronger, and bringing our industry together to socialise and share best practice.

MEET YOUR TEAM

Let’s introduce you to the CSSA board, so you can meet the team fighting your corner:


DOUG COOKE CHAIRMAN

Doug has over 45 years’ experience in the cleaning industry and having worked for major companies, set up Principle Cleaning Services Ltd in 1989 which provides high quality, professional, cleaning services in the London region and employs almost 2000 operatives. 

Doug is greatly respected within the cleaning industry by his peers and colleagues and currently holds the position of Chairman of the CSSA, is A Director of the UK Cleaning Show and also represents the Association at the European Federation of Cleaning Industries and the World Federation of Building Service Contractors.  

He played rugby for various clubs including Saracens and now referees at weekends. He is also a Magistrate, keen windsurfer and skier and enjoys travelling to remote parts of the world.


SEAN TAYLOR DEPUTY CHAIRMAN AND CHAIRMAN OF MARKETING GROUP

Sean was co-opted onto the Board in 2016 and officially elected in 2017. At the same time the board voted for Sean to take the Deputy Chairman role. Sean is a qualified accountant and joined the industry nearly 20 years ago. Sean has experience in small owner managed businesses as well as listed companies in the sector.

He is now Managing Director of the Forces Group which provides multiple services including specialist cleaning, pest control and locksmith services in the commercial and domestic market. Sean is a keen Crystal Palace fan and keen cricketer.


MICHAEL RUTHERFORD TREASURER AND CHAIRMAN OF HUMAN RESOURCES GROUP

After completing his BA in Business Studies Mike joined the family cleaning business in 1979. Mike came through the ranks working in operations, sales & marketing, administration and other key support departments, eventually took overall control of the business in the mid-80’s. In 1987 he was elected a Director of The Association and later appointed Treasurer, an appointment he has now held for over 10 years.

Outside of work Mike is a keen sailor, plays golf and enjoys spending time with his wife and two sons.


ASHLEY HOADLEY DIRECTOR AND CHAIRMAN OF THE HEALTH & SAFETY GROUP

Ashley was appointed in 2016 and brings his experience of insurance and risk management to the team. Ash has been working in the sector for more than 20 years which belies his looks and is passionate about compliance around health and safety.

He is a very passionate about cars and bikes and when not working he is powering his way around the UK, the continent or even the US on his Kawasaki Versys. He tells us he also enjoys walking!!!! and his more sedate form of travel is a Sunday brunch/pub on his retro W800 (does that mean it goes backwards!)


PAUL ASHTON DIRECTOR AND CHAIRMAN OF TECHNOLOGY AND INNOVATION GROUP


Paul is passionate about the future of cleaning and in particular, ensuring talented individuals understand the potential to succeed within the many aspects of our industry.
Looking ahead, exciting times for exist for those who embrace change and Paul believes that the CSSA is a great support for ambitious and successful businesses.
Having worked for many of the major Facilities Management companies, Paul took the leap and acquired Birkin Cleaning Services Ltd in 2016 which provides genuinely service-led cleaning solutions for clients across the UK and employs 1400 operatives. Birkin is a forward thinking organisation fuelled by positive, enthusiastic and helpful team members all with the goal of being the best at what they do.
Paul holds the position of Chairman of the Innovation & Technology Executive and he is also actively involved with the Worshipful Company of Environmental Cleaners as a Freeman of the City of London.
Paul is a proud Yorkshireman but is now a fully fledged southern convert having spent many years in London and the Home Counties. Paul’s a huge car enthusiast and a fully fledged car geek. He is also a keen cyclist and skier but most of all, he enjoys spending quality time with his family and friends.


VANESSA VAN SANTEN SMITH DIRECTOR AND CHAIR OF CSSA WOMEN FOR WOMEN GROUP

Vanessa was appointed during the 2017 member elections and has huge experience, not only in organising exhibitions and conferences, but also in the advertising and promotion of the cleaning sector in the UK. Vanessa is the person responsible for managing the Cleaning Shows in London and Manchester

When she does get a break you will probably find her eating (not cooking!), exploring new cities and listening to the local cultures and stories. For relaxation she has been known to sunbath, ski and on occasions you can find her dangling from a rock face!!


SANDY AIRD DIRECTOR

Sandy has been a board member of the CSSA for a number of years and was re-elected by the members in 2017. He is founder and Managing Director of Enhance Office Cleaning which he formed in 2011. He has been a board director of cleaning organisations stretching back to 1994. He’s a fervent supporter of the real Living Wage and is the CSSA Representative on the Living Wage Foundation’s Service Providers Leadership Group. He believes strongly that cleaning operatives should be properly recognised for the essential work they do. He is a liveryman of The Worshipful Company of Environmental Cleaners and an Associate of The BIFM Institute.

Outside of work Sandy plays golf, enjoys spending time with his family and has completed a number of challenges mostly on behalf of charities.


BRIAN CHAPMAN DIRECTOR

Brian was elected as a Director in 2016. He began working in the Cleaning industry in 1977 and after a period of working in large corporates such as 3 M’s and  Henkel and Dynaclem, he set up his own business.  The Supplies House was launched in 1989 and he still actively manages the business today.

A keen photographer who loves travelling with a penchant for the Far East. Sport features in his other interests particularly Formula 1 and Manchester United.


JOANNE GILLIARD DIRECTOR

Jo was part of the new election of officers in 2016 and represents the supply chain through her role as Operations Director for Jangro Group. Jo has been involved in the industry for 30 years and sits on various industry Boards and is a liveryman of the Worshipful Company of Environmental Cleaners.

In her free-time Jo enjoys reading, champagne, skiing, champagne, dining and champagne.


CLAIRE GREEN DIRECTOR

For the past 17 years I’ve been a Sales Manager at Metsa Tissue. My work includes managing distributor accounts, I also look after two large national groups and one international buying group. I’ve worked in the Cleaning and Hygiene industry now for over 25 years!

I also went to Uni and achieved a BA Honours degree in Business Management (however I probably learnt more as a cold calling hygiene rep).
Outside of work I love travelling and sport and I’m off to Abu Dhabi to watch F1 and Dubai to watch the Rugby 7’s later in the year. I love Boxing and also am a Birmingham City supporter!


JIM MELVIN DIRECTOR

Following a career in Professional Football, Jim joined the industry and has a wealth of knowledge after rising from Branch Management to Group Chief Executive. Jim’s experience includes gaining experience as an Operations Director at Pall Mall, Divisional Managing Director at Broadreach Services Ltd before becoming Managing Director at Strand Cleaning in London. Jim joined Exclusive as MD in January 2013 where he and his team have overseen significant growth in the company resulting in the birth of The Exclusive Services Group Ltd. Jim is also a Court Assistant with the industry livery company The Worshipful Company of Environmental Cleaners, a member of BICSc, and represents the Association on the board of The British Cleaning Council. He has experience of managing service contracts working alongside a great many prestigious and blue chip clients in differing industry sectors such as Commercial, Media and Leisure, Retail, Public Sector, Defence and Professional Services.


BOB VINCENT DIRECTOR

Bob was been part of the CSSA Board for over 10 years and got involved as a result of the support he received from the CSSA when his company, LCC Support Services, had significant Trade Union issues in their business. Bob started his life in cleaning as a man with a van (and a vacuum cleaner), and today he runs a business with over 2000 employees. Bob is passionate about helping other smaller cleaning businesses to grow and develop and has never forgotten the help he received from the CSSA in achieving his success.

Outside of the CSSA you will find Bob having a beer and a laugh and is a solid supporter of both Charitable & Industry events.


JOHN FINDLATER CSSA CEO

Joined Initial 1967 and became Executive Director of Holding Group BET’s cleaning activities in UK, Europe, America and Pacific Rim. Appointed Director General of CSSA & Cleaning Industry Training Organisation in 1990 and in 1994 joined Sherwood Cleaning group which was ultimately sold to Servest in 2008. On leaving Servest in 2010, assisted some small cleaning organisations in a non-executive role before being appointed Executive Director of CSSA 2016and CEO in 2017.

John is a music and football lover albeit a long suffering Partick Thistle supporter!

What our Members say…

Support for the Contractors

We were experiencing serious issues with the unions on one of our largest customer sites. The experience, guidance and support of the CSSA was invaluable. I felt so indebted to the CSSA that I joined the Board so I could help others.

Bob Vincent LCC Support Services
Support for the Contractors

We were experiencing serious issues with the unions on one of our largest customer sites. The experience, guidance and support of the CSSA was invaluable. I felt so indebted to the CSSA that I joined the Board so I could help others.

Bob Vincent LCC Support Services
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