For over 50 years now we’ve provided a national voice for contract cleaning companies all over the country; talking to the government on their behalf, lobbying change, giving our members valuable content and advice to make their businesses better and stronger, and bringing our industry together to socialise and share best practice.
There has never been a more challenging time to be a contract cleaner. However, there’s never been a more rewarding one either. Our aim is to raise the standards of the cleaning industry, by helping you to grow, innovate, comply and change, making the industry better for everyone involved.
As a CSSA member, you have access to an exclusive community of individuals and businesses within the contract cleaning industry via a mix of online and offline content. Live events and distance learning, this community gets the support they need to run their businesses, safe in the knowledge that in addition to their membership perks, they’ve got a 50-year old, long established organisation lobbying for them, fighting their corner and doing all they can to improve their lives and the lives of their families.
Online and Offline content gives you a chance to spend time with your peers, learn tactics and strategies to help your business grow and gain insights from people who have been there and done it. We believe many minds are better than one and the CSSA bridges a gap between members in our industry, giving you access to people in exactly the same shoes as you and the opportunity to share ideas and get answers to questions.
Support for the Contractors
We were experiencing serious issues with the unions on one of our largest customer sites. The experience, guidance and support of the CSSA was invaluable. I felt so indebted to the CSSA that I joined the Board so I could help others.
BEING A CSSA MEMBER LETS CONSUMERS KNOW THEY ARE ENGAGING WITH THE RIGHT CLEANING CONTRACTOR.
All members of the CSSA formally agree to follow the Code of Practice. The CSSA Board will only award membership to companies that can demonstrate their compliance to the Code of Practice.
The CSSA is working to promote the CSSA “Accreditation” to government, other procurement organisations and the end consumer’s warranty that a contractor is ethical, professional, and provides good value for money.
CSSA Members accept this Code of Practice and agree to:1. Quality Credentials
a) Members undertake to maintain a standard of quality service to meet customer’ specification and expectations.
b) provide the correct equipment, materials and supervision to meet the contract requirements.
c) third party accreditations provided and verified.
2. Insurance Cover
a) Provide suitable public liability insurance in order to protect customers’ property.
b) Provide suitable employers liability Insurance in order to protect employees well-being.
up to date policy documents provided.
3. Health, Safety & Environmenta) Members will ensure that their employees are made aware of all safety regulations.
b) Maintain safe and healthy workplaces for all.
c) Take positive action to protect the environment.
d) Third party accreditations provided and verified.
4. Legislationa) Comply with all legislations pertaining to the operation of the industry.
b) Maintain proper accounts and records in accordance with company law.
c) Compliance of the code is mandatory and must be adhered to.
Join the CSSA and receive:
3 Content-rich events each year
Each of these events give you the opportunity to rub shoulders with other likeminded people and learn from some of the brightest minds in our industries (and in other relevant industries).
Each event features keynote presentations delivered by experts and designed to help you grow and sustain a profitable cleaning business as well as giving you opportunities to network and share best practice with fellow cleaners all over the UK.
These events will focus on our core values – innovation, people and compliance and business growth – and will be packed full of value as well as an opportunity for a couple of drinks and a chat.
A high-resolution CSSA logo
Your CSSA logo will be free for you to use on your website, your marketing materials and your vehicle livery as long as you’re a member, showing your customers and prospects that you meet our stringent standards and abide by our code of conduct.
A copy of our exclusive quarterly printed newsletter
Packed full of valuable articles and insights from industry experts, updates on our Governmental activities and advice on everything from marketing to staying legally compliant, your newsletter gives you another fantastic opportunity to learn from the brightest minds in our industry and provides you with actionable, tangible advice that’ll help you grow and sustain your cleaning business.
Two “social” events
We’re well aware how powerful a fraternity is, and that’s why we take socialising seriously – it’s a key part of the CSSA membership.
Whilst these events are a little less formal than our content events, they’re no less valuable, with a huge amount to be gained and learned from spending time with others in your industry.
Like the content events, we hold the socials at a nice hotel, usually in central London.
Member only website section
As a CSSA member, you’ll also get access to the member only section of the website, giving you member-specific resources that help you with all aspects of running your cleaning business; from marketing, to hiring to negotiating.
Your voice, heard at governmental level
Right now, the CSSA sit on three boards at governmental level, dealing with health and safety, immigration and business working practices, and as a member your voice can be heard. Simply speak to us about what you want brought to the table, and we’ll be your advocate.
Access to the CSSA team
The CSSA board is made up of 12 individuals, each with their own specialist expertise. As a member you have access to this group. We can give you bespoke advice on marketing, staffing, staying legal and dealing with Governmental issues. Please arrange for a telephone call or email correspondence to get specific help for your specific issue.
Where do I join?
Click the ‘Join Us’ button and fill out the form. Once you’ve signed up, you’ll get a confirmation email, and your membership pack will follow.
If you’d like to talk to a member of the team before you join, please call 0845 1390050
Your investment starts from just £45 a month.
From just £45 a month, you get the live events, the newsletter, the support calls, the member only website content, the CSSA logo for you to use on all your materials and the dedicated helpline.
We’ve priced our entry level membership at £45 a month to make it easier for everyone to make the investment, and whatever your size and subscription the reality is that CSSA membership is an annual commitment.
100% money back guarantee
We’ve put a guarantee in because we’re highly confident in what the CSSA can deliver for you.
We’re asking you to put your trust in us during your first 60 days of your membership.
Here’s how it works:
- Log onto the members only section of the website, come to our free key note and highlight events and get involved in the community
- If, within 60 days of joining, you decide that membership is not right for you, just let us know and we’ll shake hands and refund you every penny you’ve paid up to that point